Overview
Our vehicle software package CoWorks is designed for workshops, hauliers and vehicle
fleet management companies with technicians of 5-30+.
CoWorks includes all the functionality of Workshop Pro with additional features
such as real-time monitoring and management of vehicle fleet repairs and technician
activity. Our vehicle software application CoWorks has been designed to allow your
Technicians to log on site, log onto a Job and automatically start the clock ticking.
Once completed they simply log off the Job to stop the clock, giving you immediate
and accurate management information.
CoWorks provides real-time monitoring and management of vehicle repairs and technician
activity.
- A Technician Panel is used by Technicians to log on / off site, clock on and clock
off jobs, go diverted on non-productive jobs (diverted hours), away collecting parts
and request holidays.
- From their own PCs your staff are provided with a real-time monitoring functionality
throughout the process of a vehicle repair, called Workshop Task Manager (WTM).
They can view the status of any Job from booking the vehicle in, right through to
the completion stage, finally handing the keys over to the owner.
CoWorks is very easy to use with a user friendly interface, our vehicle software
allows for all the labels and headers to be changed to fit your operation. CoWorks
has a quick view page allowing you to see overdue vehicle maintenance records, open
purchase orders, defects, stock levels and much more.
Product Features
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Technician Panel for easy access to Job Cards and Work Requests
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Technician Holiday requests / acceptance and denials
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Workshop Booking Schedule calendar
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Monitor real time progress of a Job through the stages of Booking, Pending Work,
Work In Progress, Completed and finally hand over keys to the customer.
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Technician Activity Details
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Staff and Technician Attendance Management
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Diverted Hours
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Vehicle Maintenance Planning Calendar
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Complete Vehicle Tyre Management
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Advanced Contact Maintenance and Invoicing
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Customer and Correspondence records
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Easily create, print or email Estimates, Purchase Orders and Invoices
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Convert Estimates into Job Cards or generate an invoice directly from an estimate.
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Record Vehicle Defects and raise Job Cards against them.
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Automatic generation of Job Cards and Inspection Sheets
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Employee details (Staff and Technicians)
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Employee Holiday and Absence Management
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Parts and Miscellaneous Stock Control
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Parts / Stock Warranty Control
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Supplier Records
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Supplier Agreed Cost control
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Purchase Order No generation
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Easily create Purchase Orders. Attach POs to Job Cards if needed.
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Vehicle Fuel Management external source and Internal tank control
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Customer Invoicing and Credit Note generation
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Vehicle Service / MOT reminder letters
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Email purchase orders, estimates and invoices directly from RFM with just one click
of a button.
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Document attachments to Vehicles, Customer and Supplier records
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Comprehensive reporting
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Links to Sage Line 50 (subject to setup fee and subscription).
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Integrated Help Menu
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Single or multi branch functionality, single or multi users with full user access
control.
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Automated software updates
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Virtually no limit on the number of records.
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Easy access to Blue Crystal support technicians for remote control help
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Automation
Our vehicle software package CoWorks allows the user to book jobs into the Workshop,
create a job card and allocate a technician to a Job. Once the job has been started
you can view its process in real time with its WTM (Workshop task manager) system.
CoWorks will even let you know the moment a job has been completed via a "pop
up" notification.
This automation is a must to help save on valuable time, effort and paperwork, giving
you a quick return on investment.
Collaboration and Integration
Apart from its functional excellence, our vehicle software system RFM includes a
number of indispensable features that make it a must have for any company operating
a fleet of vehicles. All of the RFM modules talk to each other and share base data
for the utmost ease for the user. For instance, a vehicle entry created in the Workshop
module will also be available in the CoWorks, Breakdown Manager, Rental & Driver
Pro modules and vice versa.
In addition to the internal association of modules, our vehicle software system
RFM also collaborates with third party applications like Sage Line 50 accounts package
and Microsoft Excel, Word etc. However, RFM can seamlessly integrate with other
platforms and systems. The system includes a powerful reporting module which makes
generating extremely complex reports a matter of a mouse-click. RFM (combined modules)
currently provides over 80 reports to choose from.
System Requirements
Operating System
Windows XP with Service Pack 3, Windows Vista, Windows 7, Windows 2000 with Service
Pack 4, Windows Server 2000 with Service Pack 4, Windows Server 2003 with Service
Pack 2, Windows Server 2008 with Service Pack 2
Processor
Core 2 Duo 2 GHz or higher
Memory
Minimum 2GB recommended for client PC and 4GB for Servers
Disk Space
At least 1 GB
Screen resolution
Recommended screen resolution 1024*768 pixels
Support
We pride ourselves on giving the end user exceptional support on all of our software
products.
Our support team are fully trained in the use of our vehicle software and totally
understand the need to help rectify any problems the user may incur swiftly and
efficiently, with a friendly phone call or with the use of a "dial in" facility
(subject to lines and contract).