FAQs
Do you already have our vehicle software system (RFM) and need that extra edge?
If so why not try RFM live?
Web based, RFM live can be accessed from any browser from any PC that has Internet
access.
Why use RFM live?
Q: We have a haulage business and have multi locations, how can RFM Live help us?.
A: Let each location view your vehicles. Staff at each location can view Service,
MOT Road Fund License due dates etc. They can report Defect and Breakdowns via RFM
live and they will automatically sync the records to your RFM system giving you
immediate notification.
Q: We run a Workshop / Fleet Management company, what benefits can we get from RFM
Live?.
A: You can give your customers access to their fleet in “real time”, they will
be able to see their vehicle maintenance records such as Service, MOT, Tail lift
due dates etc. They can download Service sheets MOT documents helping to save on
phone calls, emails and paperwork.
Q: We operate a Rental company and cover the whole UK, how can RFM Live help us?.
A: Give your customers access to their rental vehicles with the ability to download
documents such as V5, Rental Agreements and Service sheets.
With any of the above scenarios, RFM live is an excellent way to give your staff
or customers access to their vehicle information 24 hours a day, 365 days a year!
RFM live synchronises with your RFM software and can be branded with your own corporate
colour scheme with logo attachment in minutes, giving both a corporate and professional
feel to the site.
You can provide your staff or customers with a unique user ID and Password to allow
them access to their vehicles in minutes.
Once logged in, they can view a full list of their vehicles, live defects, breakdown
activity and maintenance dates such as Service, MOT, road fund license and tail
lift service etc.
Your staff or customers can report a Defect and / or a vehicle Breakdown online.
This will send the data direct to your RFM system automatically populating the Defect
and / or Breakdown form in RFM. A pop up reminder will then notify you instantly.
As a back up, our automated email system also delivers emails to your customers
as confirmation and to your designated RFM operators. These can be to Blackberry
or iPhone devices, so you will always be kept informed.
When you attach scanned documents (such as MOT certificates, Inspection Sheets etc)
to a vehicle in RFM this will automatically send these documents to RFM live, allowing
your staff or customers to download them immediately.
Because RFM live holds all the maintenance dates against your customers vehicles,
your customers can generate various report including Service, MOT and road fund
license reports with just a few clicks.
Offer your customers something your competition cannot “real time vehicle data access”.
Need to know more? Contact us for more details.
